1. GENERAL TERMS AND CONDITIONS
1.1 For any agreement between us for the sale of courses to you, this terms and conditions will be applied. Before placing Order of any courses from our site please make sure you read the terms and conditions and understand them. Before placing an order you will be made to accept these terms and conditions. You will not be able to Order any courses from our site if you do not agree to the terms and conditions.
1.2 You enter into a contract by becoming a client of http://learningconnectcitb.co.uk , where you :
1.2.1 You approve you are willing to participate in the course fully.
1.2.2 Endorse to pay the relevant fee.
1.2.3 Agree not to steal other's work or in any way try to pass yourself off as competent by means of deception.
1.2.4 Unless expressly allowed to do so , agree to not to share content of course by any means physical or mobile.
1.2.5 Approve to be responsible for your actions and opinions.
1.2.6 Agree to have or are willing to secure access to, relevant materials where the course necessitates this.
1.3 We have the right to decline services to clients for any reason.
1.4 Specific minimum number of participants are required for face to face courses. A course can be cancelled if there are less than minimum participants. A place in alternative course will be offered to you.
1.5 Accepting End User License Agreement ( EULA) is essential.which forms part of these terms on first use of any online facility.
1.6 learningconnectcitb.co.uk retains right to terminate any kind of enrollment if it is found that any of the terms and conditions has been broken.
2. HOW THE AGREEMENT IS FORMED
2.1 steps to place an order will be guided by our course selection page. Before Placing your orders , order process of our site will provide you an option to check and amend any errors.
2.2 An email will be sent to you for confirming that we have received your order. It does not means that your order has been accepted. Clause 8 is made to describe our order accepting process.
2.3 A confirmation email for our acceptance of order you placed will be sent to you. When you receive and confirm the confirmation email , the agreement between us will be formed.
2.4 if we are unable to supply you the course you ordered , eg . It is out of stock or unavailable or price errors referred on our site. You will be informed by email and your order will not be proceeded further. You will receive the full amount refunded if order is not proceeded further.
3. APPLICATION AND PAYMENT.
3.1 payment of published fees is commitment which is implied by booking , subject to your eligibility of the selected course.
3.2 If there are specific qualifications required for a specific course then ensure that you hold the required qualifications.
3.3 Deposits once made cannot be refunded but can he used as a credit against courses in future.
3.4 While booking itself , courses should be paid. For account customers payment of balance of course fees is due no more than 30 days before the course starts or immediately if the course is due to start less than 30 days after booking.
3.5 unless it is stated expressly by director of Learning Connect CITB , you cannot deposit more than 5000€.
3.6 Account will be automatically suspended if you fail to pay the account balances according to above terms.
3.7 You can only pay for Courses using a debit card, credit card or Paypal. We accept the following cards: [Mastercard, Visa, Visa Electron].
3.8. Further and subject to our agreement you may request delivery of an invoice from us and make payment for Courses by bank transfer or cheque.
4. LATE PAYMENTS
4.1 if payments are made to be in installments and those installments are pending after the due date as well , then we retain the right to withhold the booked courses. We retain the right to suspend the account and cancel the course. Refund will not be made. We also reserve the right to charge interest on late payments at a rate of 4% above the base rate from time to time of LLOYDS Bank as may be notified to you occuring on a daily basis until payment is made. If you are a business, we additionally reserve the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998.
5. CHANGES AND CANCELLATIONS BY YOU.
5.1 under the consumer protection ( Distance Selling) Regulations 2000) (‘Distance Selling Regulations’) you legally reserve the right the cancel the contract if you order the course online or by telephone.Your legal right to cancel a Contract starts from the date when a booking is made – which is when the Contract between us is formed. You can cancel the contract between 7 days after it is made. This 7 day period starts from the day after the day of booking. Saturdays , sundays and public holidays are not counted in this period. It only counts working days. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to enroll in a course, you can notify us of your decision to cancel the Contract and receive a refund.
5.2 you will receive a full refund of the amount you paid on booking if you cancel the booking under the right of Distance selling regulations. Refund will be processed due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation.
5.3 your refund will not be made under the right of Distance selling regulations if your course is about to start within 7 working days.
5.4 you will receive a full refund if you decide to cancel the course after the date given for the start of the course and the course if not yet started.
5.5 A business consumer can transfer their course to another candidate by giving a notice prior seven days to the starting date of course.
5.6 Any other changes for business customers are accepted at the discretion of learningconnectcitb.co.uk and confirmed in writing.
6. CHANGES AND CANCELLATIONS BY US
6.1 Published dates and venues can be changed by us for the course if any situation arises which cannot be handled. Whilst we will make every effort to transfer your booking to the next available course at your preferred venue, it should be noted that we will not be held liable for any costs/losses incurred as a result of any such changes. If any course is cancelled by us then we will ask you to return any material of course to give in original condition as given and then provide you the refund as soon as material received.
6.2 We reserve the right to remove from any course, students that fail to comply with its standard practices and procedures. We reserve the right to refuse enrolments and/or suggest alternative arrangements if we believe that it will not be in our best interests of other participants and/or the individual concerned to be enrolled on one of our courses.
7. PRICES OF COURSES.
7.1 while you are submitting your order , our prices will be quoted on site. Care is taken to ensure the correct prices are entered on our site at the time.
7.2 Rates of courses on our site may change from time to time , but it will not affect the already placed orders.
7.3 The are large number of courses on our site. In Spite of efforts made by us , it is possible some courses on our site are not correctly priced. If we find an error in the price of the Courses, you have ordered we will contact you to advise you of this error and provide you with the option of continuing to purchase the Course at the correct price or cancelling your order. Your order will not be proceeded until we get your further instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a miss-pricing, we do not have to provide the Courses to you at the incorrect (lower) price.
8. PERSONAL INFORMATION.
8.1. correct and complete postal address, contact telephone number, e-mail address and National Insurance Number of clients is required compulsorily. If you are unable to supply this , your order will be cancelled.
8.2 unless requested by law or authority , your personal information will not be given to any third party. Client’s age, sex and ethnic group may also be collected for NSAR (National Skills Academy for Rail) audits and accreditation.
8.3 If an employer is paying your fees or any third party, then you give us consent to give your progress information to that party.
8.4 learningconnectcitb.co.uk abides by the Data Protection Act.
8.6 Learning Connect CITB may contact you from time to time with interesting products and information. Please contact us if you no longer wish to see this information.
9. LIABILITY AND CONTRACTUAL OBLIGATIONS
9.1 Any contractual obligations will not be implied by Learning Connect CITB if other statements in the training materials, on the website or e-mail correspondence are taken.
9.2 Any liability will be limited to the payment of the enrolment fee paid, except in the event of personal injury or death at an event organised by http://learningconnectcitb.co.uk
9.3. Information, whether on the web or in any other form, is provided for the use of clients and others at their own discretion. No liability will be accepted for the accuracy of any information or the consequences of its use by clients or others.
9.4 following are provided by us after ordering the course from our site : Relevant course material, access to online platform and appropriately qualified trainers.
10.1 If you have a complaint about any products or services provided by Learning Connect CITB please contact us via the website or telephone 08006446899 / 07417479393 . One of our managers will contact you within 10 working days.
10.2 Within 10 working days your issue will be investigated and satisfactory way to solve it will be provided by the manager subjected to limits outlined in this t&c.
11. END USER LICENCE AGREEMENT (EULA)
11.1. Your use of our website is governed by our Terms and Conditions of Website use and Website Acceptable Use Policy. Please take the time to read these, as they include important Terms and Conditions which apply to you.
11.2. By accepting these General Terms and condition you also accept the terms and condition of Website use and Acceptable Use Policy.
12.1 third party benefits are not intended under provision of contracts (rights of third party) act 1999.
12.2 These Terms shall be construed and interpreted in accordance with the laws of England and Wales. The courts of England shall have exclusive jurisdiction in relation to any claim, dispute or other matters arising therefrom, without prejudice to Learning connect constructions right to bring proceedings in the courts of the country of residence of any user of the Website.
12.3 If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms which shall continue to have full force and effect.
12.4. The failure by us to exercise any right or remedy under these terms and conditions shall not constitute a waiver of that right or remedy.
13. INFORMATION ABOUT US
13.1. We manage and run the website learningconnectcitb.co.uk We are Learning connect construction, a company registered in England & Wales under registration number 09258406, with our registered address at Unit 3, Learning Connect, G36, 399 Uxbridge Rd, Southall UB1 3EJ which is our main trading address. Our toll free contact number is 08006446899 / 07417479393